Maintenance Manager


Moda, The Mercian is the hottest new neighbourhood in Birmingham and set to be the tallest residential tower in the city. (Yes that's the epic view above!)

We're on the hunt for an exceptional Maintenance Manager who wants to become part of a leading lifestyle experience brand, delivering and operating next generation neighbourhoods to live, work and play.

Service is at the heart of what we do and you must be willing to go the extra mile. (With a smile!) 

Interested? Keep reading... 


  • To co-ordinate and close all resident’s reactive maintenance in a timely manner, identify trends and solutions to avoid reoccurrence where possible
  • Manage working relationships with suppliers and contractors
  • Allocation of job sheets for maintenance technicians and prioritising communication to residents accordingly
  • Support the Resident Engagement Manager with the preparation of amenities for resident events
  • Support the Leasing Manager with resident requests pre-let to secure tenancy through to end of tenancy checks and apartment rectification in a timely manner to aid apartment turn arounds
  • Work closely with the Quality Manager to maintain overall building quality and standards
  • Manage a team and be responsible for department recruitment and retention
  • Furniture rotation, assembly and tracking
  • Respond appropriately to emergencies or urgent issues as they arise
  • Report escalation of planned maintenance to GM and head office
  • Update systems to track works effectively and produce and share reports where required
  • Daily lift alarm tests
  • Weekly/monthly/quarterly PPM testing
  • Maintain accurate PPM records for inspection
  • Support apartment maintenance inspections
  • Consistently deliver the Moda service standards to all residents and visitors to the building


  • Previous experience in residential property (hospitality or private rental sector preferred)
  • Pro-active and able to use initiative to enhance the reputation of the building
  • Professional presentation, confident and outgoing in nature
  • Well organised, ability to problem solve with great decision-making skills
  • Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
  • Excellent analytical skills
  • Strong verbal and written communication skills
  • Conscientious, taking pride with accuracy and attention to detail
  • Experience of working to targets and achieving deadlines
  • Display sensitivities to and understanding of residents’ needs
  • Demonstrate flexibility, adaptability and cooperation with residents and colleagues alike
  • Good level of computer literacy using Microsoft Word, Excel and Outlook
  • Multitasker who works well under pressure
  • Ensure confidentiality and security of all business, client and customer documentation/information


Moda is creating the UK’s leading lifestyle experience brand by creating and operating next generation neighbourhoods to live, work and play.

We have a clear objective of pioneering positive change to the UK rental landscape and creating happy, healthy, connected and well communities

Not seen the moves we're making? Check out our neighbourhoods to see the community and Moda way of life! Moda, Angel Gardens over in Manchester and Moda, The Lexington in Liverpool. 


Think you're up for the challenge and want to show us what you're made of?  

Feel free to drop us an email or slide into our social DM's. *wink*

  1. A CV in either pdf, Word or Powerpoint 
  2. A covering letter telling us why you want to work for Moda and what you will bring to the team
  3. Show us some personality
  4. Follow us on social 
    - Facebook
    - LinkedIn